Generally speaking we do not add tax, VAT or other hidden charges to our orders. You will only pay us what is shown on the order page, i.e. the product subtotal + delivery charges (if any).
Please note that this is not the case if otherwise stated on the product article page or order page.However, in most countries you must pay taxes or duties on imported goods. Sometimes, goods below a certain value or belonging to certain categories are not subject to tax.
On the other hand, each country has different rules. Unfortunately, our sellers have no way of knowing the rules, regulations, customs, traditions, practices, loopholes, schemes, systems, paperwork, codes, laws or rulings of each country. Therefore, we cannot and will not provide advice on taxes in your country.
As a buyer, it is your responsibility to be aware of this information before ordering.
If you have to pay import taxes and/or additional duties and sales taxes, then you must pay them to the courier when you receive your parcel. We are unable to calculate this for you and cannot pre-pay. If you are shipping a gift directly or to someone else, please make sure they are aware that tax may be payable on receipt of the goods.
Please find out as much as you can about import taxes in your country before completing your order. If you are aware of import taxes in your country and think there is a way to minimise the amount of tax you will have to pay (or waive it altogether), simply inform the seller of your needs by filling out a note (about labels, packaging, claims, invoices, etc.) in the comments field at checkout. Our sellers are happy to follow your instructions.
If you have any questions during the shopping process, please feel free to contact our online customer service button at the bottom right corner of our website or our buyer support email (buyer-support@ceayabikes.com).
Update[03/03/2025]
