🎊Welcome to CEAYA Ebike Store

365 Days Warranty | Free Shipping | Duty Free On All Ebike

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Payment Policy

1. Payment Methods
Credit and debit cards are our preferred payment method on www.ceayabikes.com. You can also use other payment methods such as Paypal.
You can also use other payment methods such as Paypal.
If you have questions about your payment method, please contact our customer support.
Currently supported payment methods are:
Paypal,Visa,Master,Discover,Diners Clubs,American Express

2.Refusal of Orders or Payments
CEAYA may, in its sole discretion, refuse payment or refund you for any reason or no reason at all. If we accept pre-orders for any product, your account, credit card or other payment mechanism will be charged upon approval by CEAYA, regardless of when your order is expected to ship.

3. Unexpected Credit Card Refunds
If a credit card refund of any amount is issued for an order, the limited warranty for that order will be suspended until the refund is resolved.

4. Taxes
All applicable taxes (including sales tax) will be charged on all orders.

5. Refunds
If you are approved for a refund, the refund will be automatically applied to your credit card or original payment method within 2-15 days.

6. Orders Flagged as Fraudulent
If your order is flagged by our system as a high risk of fraud, we reserve the right to refuse to fulfil the order and issue a refund.

7. Customer Support
If you believe a refund was issued in error, please contact our customer support.

8.Frequently Asked Questions:
Q1. Why is the currency shown in USD when I pay?
We handle all orders in USD. Although the content of your cart is currently shown in your selected or localised currency, you will proceed to checkout using Although the content of your cart is currently shown in your selected or localised currency, you will proceed to checkout using USD at the prevailing exchange rate.

Q2. How do I pay by credit or debit card?
Step 1 is to go to the checkout page: You can enter the checkout page by selecting the ‘More payment options’ link on the product details page or by selecting the Checkout button in the shopping cart.

Option 1: Select the Checkout button in the shopping cart.

Option 2: Select the ‘More payment options’ link on the product detail page.

Step 2: Choose the payment option you want to check out

 

 

Q3.How to pay by Paypal?
You can choose ‘Pay with Paypal’ button on the product page of your choice to enter the checkout page to complete the payment.