As a professional bicycle brand, CEAYA has received some feedbacks from buyers that their newly purchased bicycles have been stolen, however, the buyers suffer from the lack of original bicycle information, such as frame number, model name, photos, etc. It is very difficult to retrieve the stolen bicycles. Therefore, CEAYA brand came up with this solution to increase the probability of recovering the stolen bike.

Once you have received your ebike you can request your bike information to be filed here or check the information that has been filed.

• If you need to file information please fill in: INFORMATION FILING APPLICATION FORM
• If you need to check the success of the filing information please fill out: FILING INFORMATION ENQUIRY FORM

Privacy Note:
The information on file is only used to record information relating to the bike purchased by the user and to facilitate access to the information should the user need to use it. We will not disclose the information you have on file to any third party organisation or individual other than those authorised by the user or required by local law.
*Please refer to the Privacy Policy of www.ceayabikes.com for any other information that is not fully explained.