If you purchase the CEAYA electric bike on Amazon, we recommend that you use Amazon's after-sales service. Our warranty policy on Amazon is different from that on ceayabikes.com, including the warranty period. Your warranty on Amazon may well have expired but is still valid on the website.
Nonetheless, we welcome you to the CEAYA electric bike family. If you are looking for better service, we recommend purchasing through ceayabikes.com. We regularly offer significant discounts on our website, so if you come across a discount, don't miss out.
Anyway, we welcome riders to talk to us anytime in the CEAYA electric bike family. You can speak freely and even find like-minded cyclists. We are constantly innovating, developing new product categories and working with technicians to incorporate advanced technologies into our e-bikes. Our goal is to make everyone's daily life and transport easier with high-tech products.
Finally, we hope you will get to know CEAYA and accept CEAYA e-bikes. We will also endeavour to provide you with more high quality and reasonably priced e-bikes. If you have any questions, please feel free to contact us via email (buyer-support@ceayabikes.com). Please note that our staff also enjoy weekend holidays, so any enquiries we have will be dealt with and resolved promptly on working days.
